CUSTOMER ORDER ENTRY

Load Orders from AutoQuotes™

Prints Pick Tickets, Proforma Invoices,   Packing Slips, Shipping Labels

Order Routing: entry, query and tracking

Back Order Fulfillment

RMA Processing

Sales Person and Commission Entry

SERVICE TRACKING

Help desk screen for tracking service calls:      problem, time, staff and resolution

Tracks Service calls by serial number

Quickly identify all open service calls and current status

Email notification(s) of service call status

Track Service technician’s repair metrics

Links to RMA  generation

POINT OF SALE

Handle walk in traffic with speed & accuracy

Provides for Returns, Discounts and Deposits

Online Credit card Verification

Track multiple registers with open/close and     deposit slips by day

Uses customer file for "On Account" POS Transactions with complete customer sales history on line

Data entry or scanning of items for speed & accuracy

Updates inventory file immediately upon   invoicing large projects

PROSPECT TRACKING

Import leads into prospect data base, utilize canned survey, set Microsoft Outlook reminders for follow-up

Sales Forecasting based upon salesperson’s    estimated close date and percent probability